Friday, 7:40 PM. A full restaurant. The POS terminals die. All of them.
The owner called us in a panic — he wasn't even our client. The cause: a router mounted six years ago above the oven had failed from the heat. No card payments, no orders to the kitchen, on the busiest night of the week.
We fixed it the same evening with loaner equipment. But the real bill had already been paid: two hours of chaos, cancelled tables, one-star reviews. At the audit we found that the restaurant's entire "IT" depended on a single 200-lei device, with no backup, mounted in the worst possible spot.
In HoReCa, retail or logistics, IT is not about computers. It is about not losing Friday night. An audit of your critical points costs little and shows exactly where you are exposed.
This article was generated with AI assistance.